Continual Improvement Management | Overview
Published at : 14 Nov 2021
Provides an overview of the set-up process for Continual Improvement Management
This video applies to UI16, the latest version of the user interface in the New York release. It may apply to future releases as well.
UI16 is the default user interface for new instances, starting with the Geneva release. To get UI16 on upgraded instances, the UI16 plugin must be activated.
Role required: sn_cim.improvement_manager [Improvement Manager]
For best video quality, increase your player resolution to 1080p.
For more information on Continual Improvement Management, see:
ServiceNow product documentation:
Continual Improvement Management:
ServiceNow Training and Certification:
http://www.servicenow.com/services/training-and-certification.html
ServiceNow Community:
https://community.servicenow.com/welcome
ServiceNow TechBytes Podcast:
https://community.servicenow.com/community/experts-corner/techbytes-podcasts
For general information about ServiceNow, visit: http://www.servicenow.com/
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